Activate eSIM free of charge
Any subscriber with a device supporting the eSIM technology can activate a virtual SIM card FREE OF CHARGE at any O!Store or in the My O! app.
eSIM is also a SIM card but not plastic. You can use it for calls, internet and everything else you got used to. Just choose the best plan for you;
Different numbers for your work and private life, easy to switch between;
Activate it in only 5 minutes!
Safety is one of the eSIM’s strengths. If stolen, your smartphone will not work as it is only the holder of the virtual SIM that can upload a new profile to the device and remove the previous one. eSIM cannot be taken out of smartphone so the device will be worth nothing for thieves right when they have stolen it.
What is eSIM
The eSIM technology (Embedded SIM card) is a very small 6x5 mm chip embedded into device by manufacturer. It cannot be just put in or put out. The only thing to do is upload new information by scanning a new QR code.
Who needs eSIM
Users with several numbers. No need to think about the SIM card format, whether it is mini, macro or nano SIM;
Those using trackers, laptops and other smart home components such as alarm systems, detectors, cameras, household appliances, etc.
How to activate eSIM at O!Store?
You need to have a smartphone supporting eSIM. See the list of models below.
Take your ID, come to any O!Store and get a unique QR code for eSIM activation.
You can activate eSIM at any O!Store FREE OF CHARGE.
Take your ID, come to any O!Store and get a unique QR code for eSIM activation
How to activate eSIM in the My O! app?
1. You need to have a smartphone supporting eSIM. See the list of models below;
2. Start My O! app;
3. Click “Join O!” in the lower part of the sign-in page;
4. Click “Start”;
5. Complete the personalization procedure step by step as per service terms with the chosen number and plan;
6. Get a unique QR code for eSIM activation.
eSIM activation in My O! is FREE OF CHARGE.
Device models supporting eSIM
! You cannot activate eSIM on a device not supporting the technology. eSIM can neither be inserted or added. If the device supports eSIM it is written in the device specifications.
How to activate eSIM?
1. Enter Settings on your device;
2. Choose “Cell Service” or “Mobile Data”;
3. Press “Add Plan”;
4. Scan QR code with your device.
Attention!
The eSIM’s QR code provides access to your number. Do not give the QR to anybody, and keep that until the eSIM activation to prevent the loss of access to your number.
Do not give your PIN and PUK access codes to anybody even after the eSIM activation.
Save the QR for recovery of access to your number in case of eSIM removal on the device or configuration reset.
To activate or restore eSIM correctly, you should be connected to internet via Wi-Fi or mobile data through the other SIM card in the device.
Do not disconnect from internet until the eSIM is downloaded and activated, it may take some time.
The same eSIM profile can be downloaded to the same device up to 10 times.
If you have changed the device, you should visit the nearest service office.
To activate or restore eSIM correctly, you should be connected to internet via Wi-Fi or mobile data through the other SIM card in the device.
Do not disconnect from internet until the eSIM is downloaded and activated, it may take some time.