Help service
If you have difficulties making calls or using internet in roaming you can send a specific query to the help desk service.
Types of free queries | Command |
«Difficulties receiving incoming calls» | *135*1# |
«Difficulties making outgoing calls to the Kyrgyz Republic» | *135*2# |
« Difficulties making call in host country» | *135*3# |
«Internet traffic unavailable» | *135*4# |
Check the remaining number of USSD queries available | *135*9# |
As soon as your query is processed you will be notified on solution by SMS from number 708.
Service terms:
1. The service is provided free of charge and available to all individual subscribers in roaming subject to their registration with a roaming partner network.
2. Up to 5 queries can be sent within a day
You can also report your difficulties making calls, sending SMS or using internet to receive free advice in WhatsApp: 996 705 700 700.